Best Practices for Bot Building

Tools for the best practices, tips and tricks that will make the bot building process efficient.

What are the best practices for bot building? Learn from the experts at Gupshup

Key points from the ebook on bot building:


Chalk down the objective and overall design for the bot
Understand the difference between structured and unstructured conversations
Explore the bot builder features
Customize messages and use rich media
​​​Define the scope of the NLP capabilities of the bot
​​​Understand things to be kept in mind before API integration
Understand the backend systems, channels, analytics and updates for the bot


Bot building platform for everyone.



Download your free ebook here

Highlights

  • Gupshup is an ISO 27001 certified and GDPR compliant company that supports the SSL Encryption technique TLS 1.2 256 bit AES
  • Scale horizontally with proven ability to scale up to 10000 TPS steady traffic and potentially unlimited peak traffic at short notice
  • You get reliability with 100% component and hardware redundancy, and latency based component failover mechanism
  • Leverage messaging templates, opt-ins, forms and payments
  • Advanced APIs that provide access to multi-step messaging journeys, such as 2FA, KYC, lead gen, customer feedback, EMI collections and custom forms based on business requirements

Features

Optimize message delivery across channels and carriers with built-in Auto Intelligent Routing

Deliver personalized content to every customer as per individual and regional preferences with auto-translate template messages

Drive customer engagement and loyalty by sending and receiving rich media like images, videos, geo-location and documents

Send payment-due messages as single click payment link/button with pre-filled amount which upon click redirects to UPI apps

Relevant for industries such as BFSI, bill payments, utility payments, restaurant, retail, e-commerce and entertainment.

The entire process is secured with SSL 256-bit end-to-end encryption and is available on channels like WhatsApp, Instagram, GIP, SMS

Send payment-due messages as single click payment link/button with pre-filled amount which upon click redirects to UPI apps

Relevant for industries such as BFSI, bill payments, utility payments, restaurant, retail, e-commerce and entertainment.

The entire process is secured with SSL 256-bit end-to-end encryption and is available on channels like WhatsApp, Instagram, GIP, SMS

Agenda

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Speakers
Beerud Sheth
Co-Founder and CEO
Vishnu Nadella
VP TechOps
Beerud Sheth
Co-Founder and CEO
Beerud Sheth
Co-Founder and CEO
Vishnu Nadella
VP TechOps
Beerud Sheth
Co-Founder and CEO

Sponsors

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Location

Gupshup HQ

415 Jackson Street, Suite B,
San Francisco, CA 94111
Phone: +1-855-982-2997 (Tollfree)

Benefits

Capture and manage customer's opt-in, content & channel preferences Global reach with a network of international operators across over 225+ countries Configurable APIs to integrate SMS, data and voice messaging into your business flow