How Conversational Messaging is driving Conversational Apps

Conversational messaging is the new customer engagement paradigm shift that is bringing businesses closer to their customers.
Learn how customer engagement apps have evolved in the last three decades, and why it has taken them a while to become truly conversational apps.

In this ebook, you will discover:



The journey of customer engagement apps
The proliferation of messaging channels built on data services or “IP Messaging”
Illustrations of the power of conversational messaging



Download your free ebook here

Highlights

  • Gupshup is an ISO 27001 certified and GDPR compliant company that supports the SSL Encryption technique TLS 1.2 256 bit AES
  • Scale horizontally with proven ability to scale up to 10000 TPS steady traffic and potentially unlimited peak traffic at short notice
  • You get reliability with 100% component and hardware redundancy, and latency based component failover mechanism
  • Leverage messaging templates, opt-ins, forms and payments
  • Advanced APIs that provide access to multi-step messaging journeys, such as 2FA, KYC, lead gen, customer feedback, EMI collections and custom forms based on business requirements

Features

Optimize message delivery across channels and carriers with built-in Auto Intelligent Routing

Deliver personalized content to every customer as per individual and regional preferences with auto-translate template messages

Drive customer engagement and loyalty by sending and receiving rich media like images, videos, geo-location and documents

Send payment-due messages as single click payment link/button with pre-filled amount which upon click redirects to UPI apps

Relevant for industries such as BFSI, bill payments, utility payments, restaurant, retail, e-commerce and entertainment.

The entire process is secured with SSL 256-bit end-to-end encryption and is available on channels like WhatsApp, Instagram, GIP, SMS

Send payment-due messages as single click payment link/button with pre-filled amount which upon click redirects to UPI apps

Relevant for industries such as BFSI, bill payments, utility payments, restaurant, retail, e-commerce and entertainment.

The entire process is secured with SSL 256-bit end-to-end encryption and is available on channels like WhatsApp, Instagram, GIP, SMS

Agenda

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Speakers
Beerud Sheth
Co-Founder and CEO
Vishnu Nadella
VP TechOps
Beerud Sheth
Co-Founder and CEO
Beerud Sheth
Co-Founder and CEO
Vishnu Nadella
VP TechOps
Beerud Sheth
Co-Founder and CEO

Sponsors

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Location

Gupshup HQ

415 Jackson Street, Suite B,
San Francisco, CA 94111
Phone: +1-855-982-2997 (Tollfree)

Benefits

Capture and manage customer's opt-in, content & channel preferences Global reach with a network of international operators across over 225+ countries Configurable APIs to integrate SMS, data and voice messaging into your business flow