Khan Academy uses Gupshup’s WhatsApp API to empower learners to study at their own pace

The Problem
Khan Academy is a nonprofit organization that believes in a free, world-class education for anyone, anywhere offering practice exercises, instructional videos, and a personalized learning dashboard. Khan Academy faced challenges and delay in turn-around-time for queries using traditional Email, SMS and In-App notifications to drive adoption, app usage and support for their students, teachers and parents communities.

The Solution
Gupshup helped Khan Academy for:
  • Better engagement with parents, teachers, and students
  • Reaching a wider audience (new and existing users) using WhatsApp
  • Delivering information like assignments, guides, learning tools, etc., more efficiently

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WhatsApp Chatbot Highlights

  • Send reminders, alerts, notifications, offers, promos, and improve CSAT with customer feedback
  • Always be available on your customer’s favorite messaging app.
  • Use our free-to-use chatbot building platform to create engaging chatbots that can double up as your support agent or sales executive.

Benefit

Make your brand ready for the digital world with Gupshup WhatsApp Chatbots

Higher Read Rates

Send your customers order and delivery updates, appointment reminders, location-targeted alerts, payment confirmation details, service and booking confirmations and much more

Improve Support Experience

Assist customers on WhatsApp via bots or live agent panel, create FAQ flows for reduced ticket lifespans and create a personalized customer experience

Lead Generation and Sales Engagement

Leverage WhatsApp alerts to convert more leads by instantly notifying your sales team and reducing turnaround time

Seamless WhatsApp Business Account creation

Leverage lowest turnaround time to go live with a dedicated account manager, avail 24x7 technical & general support

Rich Media Communication
Facilitate 2-way chats with rich media like images, videos, PDFs, CTAs, and quick replies..

Conduct Smarter Marketing Campaigns
Send personalised offers, appointment alerts, and subscription reminders while respecting customer permissions.

Send payment-due messages as single click payment link/button with pre-filled amount which upon click redirects to UPI apps

Relevant for industries such as BFSI, bill payments, utility payments, restaurant, retail, e-commerce and entertainment.

The entire process is secured with SSL 256-bit end-to-end encryption and is available on channels like WhatsApp, Instagram, GIP, SMS

Agenda

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Speakers

Beerud Sheth
Co-Founder and CEO
Vishnu Nadella
VP TechOps
Beerud Sheth
Co-Founder and CEO
Beerud Sheth
Co-Founder and CEO
Vishnu Nadella
VP TechOps
Beerud Sheth
Co-Founder and CEO

Sponsors

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Location

Gupshup HQ

415 Jackson Street, Suite B,
San Francisco, CA 94111
Phone: +1-855-982-2997 (Tollfree)

Let's make your business conversational

Know Khan Academy story, how they integrated Gupshup’s WhatsApp API with their app, which offered a rich, personalized messaging experience for students, teachers and parents..

#LetsGupshup & enhrich your consumer experience